"Don't let timidity stop you from being an excellent leader. Get over your shyness and get your company on the path to success."
People skills are so important in management, whether you are managing a business or a community organisation. As usual Stever Robbins has the problem and its solution in a nutshell ...
"Q: I am very shy, but very ambitious. I started a company and am up to four employees. I spend much of my time in my office because it makes me uncomfortable to spend too much time being social and having meaningless conversations. I don't think this is a good character trait. How can I become more comfortable around people?
A: Bravo for addressing this now! As your company grows, people will look to you for leadership. Literally. They'll watch how you act on a day-to-day basis and will adjust their tone accordingly. Conversation from the boss, even if it's idle chit-chat, isn't meaningless. It creates culture and lets people know how to respond.
Here's one thing I can guarantee: If you stay in your office, they won't think you're shy."
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