Tuesday, November 30, 2004

Writing and Presenting Reports that are effective. Part 3

Hello,

Welcome to Part 3 of this series on Writing reports. We have looked at Preparing the Report, and at Construction and Style. In this post, let's look at the Presentation of the Report

The report needs to go to the right person at the right time. "Right" may be determined by a set schedule. You may have a schedule of reporting to a certain person at particular times. Or someone may have commissioned the report and asked it to be presented by a particular date. Obviously you need to deliver the report on time. Other operations of the organisation may depend for their success on that timing. But whether the report is on time or delivered late will also impact on your image within the organisation. Do you want to be seen as reliable and efficient? Then report on time.

If the report is presented verbally, then all of the techniques of public speaking come into play. Speaking clearly and loudly enough to be heard are obvious, but make sure you can be heard, and understood, or your content will be lost. You will need to convince, again, of your image - sincerity and professionalism are important. Use eye contact to convince of your sincerity and commitment. Use it, too, to emphasise points you are making. Employ variation in pitch and pace, and use pause to emphasis points, too. But they will also keep our audience's atttention, even if it is an audience of one.

Only read what is written. Keep extraneous comments, explanations or last minute thoughts for the time before or after the presentation.

Remember that no matter how hard you worked at your job, however efficient you may have been, however good your idea, if you cannot communicate effectively, it will have been lost. This report is your communication link, use it well.

The fourth and final part in this series on reporting will finish with a list of the main Taboos and Dos of Reporting.

For articles on Communication and Organisational Techniques, visit this link:

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