Companies interested in tapping into the shared expertise of their workers—the wisdom of crowds writ for business—are looking towards models such as Wikipedia that encourage collaboration.
Can Wikipedia work in pinstripes?
Harvard Business School professor Andy McAfee has his doubts that a corporate encyclopedia would have much value. But the underlying wiki technology—basically an electronic document and repository where participants can throw out ideas, comment on the work of others, and share documents—has more promise.
McAfee and collaborator professor Karim R. Lakhani discuss their research into wikis and other collaboration tools for the enterprise.
Read the whole article: How wikipedia works
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