Monday, January 28, 2008

Pick the Right Box to Think In

Dan and Chip Heath make a point on the value of boundaries: "We're always told to think outside the box. But it's about time someone spoke up for the box. Because, paradoxically, thinking inside the box can spark creativity, not squelch it. It takes options off the table, but it also dramatically improves the chances that your team will hit the target. So maybe you don't need to think out of the box. Maybe you just need a new one to think in."

Like lines on the field, boxes can be constraints that focus and liberate our constructive choices in playing the great game of business. True empowerment remains freedom within limits, not total freedom. Not even CEOs are totally free to act--they have stakeholders and legal constraints that create the sandbox they play in. Help define the limits and focus of your people and then let them soar.

Read on ...

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