Analyticals don't rule

(But They Do Ask Questions)

ANALYTICALS: GOOD TO THE LAST OBJECTION

Two questions.

Question #1: When was the last time you sat down and listed all the things that people suspect or misunderstand about your organization?

Question #2: Do you depend on statistics to make your case? Maybe you're keen to send out an annual appeal letter lavishly buttered with service stats? "Our dedicated staff of eight plus our 27 volunteers delivered 1,892 evening meals to 1,230 addresses in six counties, seven days a week, 52 weeks a year." The McDonald's approach: 22 trillion served.

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Wikipedia in Pinstripes

Companies interested in tapping into the shared expertise of their workers—the wisdom of crowds writ for business—are looking towards models such as Wikipedia that encourage collaboration.

Can Wikipedia work in pinstripes?

Harvard Business School professor Andy McAfee has his doubts that a corporate encyclopedia would have much value. But the underlying wiki technology—basically an electronic document and repository where participants can throw out ideas, comment on the work of others, and share documents—has more promise.

McAfee and collaborator professor Karim R. Lakhani discuss their research into wikis and other collaboration tools for the enterprise.

Read the whole article: How wikipedia works

Quote for the week

"An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success."

--Stephen R. Covey

More quotations at the Pivotal quotations pages

Leading in Times of Transition

12 Leader Competencies: What It Takes In Times of Transition

For many leaders, managing the business and addressing the needs of workers are at odds. They ask, "How can I make the tough decisions if I have to focus on the emotions and concerns of my employees?" The answer isn't about choosing either the people or the business, according to CCL's Kerry Bunker. Instead, the answer lies in being authentic and building trust.

Article continues

Ego in leaderhip

Are You an Egomaniac? Guy Kawasaki's Ten Questions with Steven Smith

Steven Smith has spent the past ten years exploring how great leaders use ego differently than everyone else—how they work, think, collaborate, and who they are.

Read on ...